Alexandre Hotel Frontair Congress

Very convenient for the airport, lots of free parking outside (or you can pay for more secure parking), comfortable room, breakfast started at 6am so possible to eat before an early departure.

Airport Shuttle driver is timely and very nice and helpful. The hours are also very good. The young man (trainee) at the front desk forgot to phone the taxi I requested at 11.50. I had to wait about 25 min to receive one. The taxi driver told me they did not phone until 19 minutes after I had asked twice if they actually phoned for one. The taxi driver has an app showing when they receive the phone call from the Hotel. I asked why they were so late but it was not the taxi driver it was the front desk. The taxi driver showed me. I was on t he way to the Santa train station and needed to be there by a certain time or miss the train.!! Please pay attention to your guests abit more and there requests. Booking says all taxed are charged and been paid for but they still make you pay the tourist tax even though I am a permanent resident. The cleaning maids the last two times I was there, early in the a.m. you can hear them slamming the vacuum cleaner and beds against the walls. Making very loud bangs over and over from all sidesm as ro say wake up we ant to clean your next!. The rooms across the elevator should be for guests checking out early. I am a local guest and like to use my full check out time getting some much needed sleep. I also asked for toilet paper and there seems to be a shortage as the trollys that the cleaning ladys use never has any on it. Once they told me to ask reception. Noticed that the cleaning ladys also do not speak hardly any Spanish. I speak Spanish, Catalan, English and Italian. Asking for papel hygenico por el lavabo did not work to well this last time. Had to bring an empty out to show her. The TV only has radio channels and very few movie type channels. All in Spanish and you can not plug in your lap top to mirror the screen. A huge mistake on thsi hotels part.

We booked this hotel which is close to the airport as we had a early morning flight the next day . The beds were large. The dinner was about 16 Euros and worth it , it was a very extensive buffet+ selected main course .The kids' meal was about 12 Euros ,my children enjoyed the dessert section the most ! There is a very large shopping center right next to this hotel ,whether it is clothes or food there is everything you can think of . The free airport shuttle was a huge plus point especially early morning time ,the driver was very helpful with the luggage.

The airport shuttle service is good, finding the location for the shuttle at Terminal 1 was a challenge, even though the hotel sent directions, but we eventually found it. Rooms were quiet and comfortable, hotel is close to a shopping area, so quiet handy for the last minute necessities.

We enjoyed our stay at Alexandre Frontair Congress. It's close to the airport (handy for our next flight), shuttle service was very useful. The room was spacious, clean and had everything we need facilities-wise. The bed was a good size too. Hotel staff were helpful and courteous. There was a pool and spa facilities which were extra services available for a fee but we didn't have time for a swim or soak. Breakfast buffet (extra fee) was good value for money with the selection on offer.